CAtuned Off-Road Rear Bumper | Mercedes Sprinter (2019–2024+)

• Ultra-Rugged 3/16" DOM Steel Construction
  Built for strength and durability in demanding off-road conditions.
• Three-Piece Modular Design
  Ships in three pieces and requires assembly prior to installation.
• Zinc-Rich Epoxy Primer + Powder Coat
  Zinc primer provides sacrificial corrosion protection beneath a black textured powder coat.
• Factory System Compatible
  Designed to retain compatibility with vehicle sensors and trailer connector relocation.
• Integrated Grip Tape
  Helps prevent slipping when using the bumper as a rear step.
• Auxiliary Light Ready
  Compatible with Baja Designs S2 Flush Mount lights (sold separately).
• Proudly Made in the USA
• Approximate Weight: 63 lbs

Fitment & Use

• Fits Mercedes-Benz Sprinter Vans (2019–2024+)
• Optimized for use with the factory Mercedes hitch receiver
• Use with aftermarket hitch receivers may require minor modification
• Designed for off-road use, overland builds, and daily driving
• Finish covered by a 1-year limited warranty

Shipping

We ship nationwide and internationally. Most in-stock items leave our shop within 1–3 business days. Made-to-order and oversized parts may require additional lead time; any special timing will be noted on the product page.

Order Processing

If an order is placed outside of our normal business hours (Monday–Friday), we will process it as soon as possible once our team is back in the shop during regular operating hours. Weekend orders will be handled the next business day.

Tracking & Delivery

• You'll receive a tracking email as soon as your order ships.
• We cannot ship to PO Boxes for oversized or freight items.
• Signature may be required for high-value shipments.

Freight & Oversize Items

• Large/oversized products (bumpers, racks, etc.) ship via LTL freight.
• Please inspect your delivery at arrival. Note any damage on the carrier’s paperwork and take photos before signing—this is required to file a claim.
• Residential freight includes curbside delivery; inside delivery/appointments may incur additional fees.

International Orders

• Duties, taxes, and import fees are the buyer’s responsibility and are not included at checkout.
• Some products may have export restrictions or carrier limits.

Order Changes & Cancellations

• Requests must be made within 24 hours of purchase when possible.
• Custom or built-to-order items may not be cancellable once production begins.

Returns & Exchanges

We want you stoked on your gear. Eligible items may be returned within 30 days of delivery for a refund or exchange.

Eligibility

• Items must be new, unused, uninstalled, and in original packaging with all hardware.
• Buyer is responsible for return shipping unless the return is due to our error or a confirmed defect.
• A restocking fee (typically 10–20%) may apply to non-defective returns to cover inspection, repackaging, and processing.

Non-Returnable Items

• Installed/used items, custom or made-to-order products, electrical/electronic components, clearance/“garage sale” items, and gift cards.

How to Start a Return

1. Log in to your account and open the order, or contact us with your order number.
2. We’ll issue return instructions and an RMA if approved. Returns without RMA may be refused.
3. Pack securely; include all parts and paperwork. We recommend insured, trackable shipping.

Refunds

• Once received and inspected, approved refunds are issued to the original payment method within 3–5 business days.
• Original shipping charges are non-refundable (except in cases of our error or a confirmed defect).

Damaged, Defective, or Incorrect Items

• Please contact us within 7 days of delivery with photos of the product, packaging, and shipping label.
• For freight damage, ensure notes are made with the carrier at delivery and take photos before signing.

Warranty

Many products include a manufacturer warranty. We’re happy to help facilitate claims—reach out with your order number, photos, and a description of the issue.

Questions about shipping or returns? Get in touch—our team is here to help you get trail-ready.