FOX Performance Elite Rear Shocks for Ram 2500/3500

• Dual Speed Compression (DSC) Adjuster — Two independent adjuster knobs let you dial in 10 low-speed and 12 high-speed compression settings, giving you precise tuning for everything from washboard dirt roads to rocky trails without pulling out tools.
• 2.5-Inch 6061-T6 Aluminum Body — Impact extruded and CNC machined from aircraft-grade aluminum, the shock body is lightweight, corrosion-resistant, and built to handle the stress of repeated off-road impacts over the long haul.
• Hard-Anodized Finish — The exterior coating adds an extra layer of protection against abrasion and the elements, keeping the shock looking and performing like new through years of trail use.
• Black-Anodized CNC-Machined Billet Aluminum Reservoir — The remote reservoir increases fluid capacity to reduce heat buildup during extended off-road runs, maintaining consistent damping performance when lesser shocks begin to fade.
• 7/8-Inch Hard Chrome-Plated Steel Shaft — The larger-diameter shaft resists bending under lateral load and the hard chrome surface is highly resistant to corrosion and scoring from trail debris.
• Application-Specific Valving — FOX tunes the internal valving for your specific vehicle and lift range rather than using a one-size-fits-all calibration, so the shock performs the way it's supposed to from the first mile.
• Race-Proven Platform — Every FOX Performance Elite shock is designed and validated through the same process that produces FOX's competition-level products, bringing real racing technology into a direct-fit bolt-on package.

Fitment

• Ram 2500 | Ram 3500
• Designed for use with a 4 to 6-inch suspension lift kit
• Rear position

Please confirm your specific year, cab configuration, bed length, and installed lift height before ordering. Running the wrong shock travel for your lift can negatively affect ride quality and may cause handling or clearance issues.

Shipping

We ship nationwide and internationally. Most in-stock items leave our shop within 1–3 business days. Made-to-order and oversized parts may require additional lead time; any special timing will be noted on the product page.

Order Processing

If an order is placed outside of our normal business hours (Monday–Friday), we will process it as soon as possible once our team is back in the shop during regular operating hours. Weekend orders will be handled the next business day.

Tracking & Delivery

• You'll receive a tracking email as soon as your order ships.
• We cannot ship to PO Boxes for oversized or freight items.
• Signature may be required for high-value shipments.

Freight & Oversize Items

• Large/oversized products (bumpers, racks, etc.) ship via LTL freight.
• Please inspect your delivery at arrival. Note any damage on the carrier’s paperwork and take photos before signing—this is required to file a claim.
• Residential freight includes curbside delivery; inside delivery/appointments may incur additional fees.

International Orders

• Duties, taxes, and import fees are the buyer’s responsibility and are not included at checkout.
• Some products may have export restrictions or carrier limits.

Order Changes & Cancellations

• Requests must be made within 24 hours of purchase when possible.
• Custom or built-to-order items may not be cancellable once production begins.

Returns & Exchanges

We want you stoked on your gear. Eligible items may be returned within 30 days of delivery for a refund or exchange.

Eligibility

• Items must be new, unused, uninstalled, and in original packaging with all hardware.
• Buyer is responsible for return shipping unless the return is due to our error or a confirmed defect.
• A restocking fee (typically 10–20%) may apply to non-defective returns to cover inspection, repackaging, and processing.

Non-Returnable Items

• Installed/used items, custom or made-to-order products, electrical/electronic components, clearance/“garage sale” items, and gift cards.

How to Start a Return

1. Log in to your account and open the order, or contact us with your order number.
2. We’ll issue return instructions and an RMA if approved. Returns without RMA may be refused.
3. Pack securely; include all parts and paperwork. We recommend insured, trackable shipping.

Refunds

• Once received and inspected, approved refunds are issued to the original payment method within 3–5 business days.
• Original shipping charges are non-refundable (except in cases of our error or a confirmed defect).

Damaged, Defective, or Incorrect Items

• Please contact us within 7 days of delivery with photos of the product, packaging, and shipping label.
• For freight damage, ensure notes are made with the carrier at delivery and take photos before signing.

Warranty

Many products include a manufacturer warranty. We’re happy to help facilitate claims—reach out with your order number, photos, and a description of the issue.

Questions about shipping or returns? Get in touch—our team is here to help you get trail-ready.