Direct: (503) 987-4002
Main: (503) 987-4000
Description
xEnhance handling, control, and ride quality on your Mercedes-Benz Sprinter AWD or 4x4 3500 Dually (2015-Up) with the Van Compass Stage 2.3 Dually Suspension System.
Designed specifically for dually vans that demand improved stability without adding lift, this 100% bolt-on suspension upgrade transforms highway manners and off-road confidence. Whether you're navigating crosswinds, uneven pavement, or rough backcountry roads, the Stage 2.3 system delivers precise control and improved compliance.
At the heart of the system are Falcon 3.3 Fast Adjust Shocks at all four corners, offering 10 intuitive compression settings. The oversized, easy-access adjustment knob allows you to quickly fine-tune firmness for heavy loads, highway driving, daily commuting, or off-road travel. This wide range of adjustment provides significantly greater adaptability than factory shocks.
To further improve suspension progression and bottom-out resistance, the kit includes progressive Bump Buddy jounce bumpers, replacing harsh factory bump stops with a smoother, more controlled compression curve.
Engineered for lightweight adventure builds, passenger vans, and drivers seeking maximum adjustability without lifting the vehicle, the Stage 2.3 Dually System provides a refined, confident driving experience for the Sprinter 3500 platform.
Features
xKey Features
- Fits Sprinter AWD & 4x4 3500 Dually (2015-Up)
- 4-corner Falcon 3.3 Fast Adjust Shocks
- 10-position compression adjustment
- Improved cornering stability and reduced wind sway
- Enhanced control over large and small bumps
- Progressive Bump Buddy jounce bumpers
- Increased bottom-out resistance
- 100% bolt-on installation
- No lift – maintains factory ride height
Fitment
xFitment
- Mercedes-Benz Sprinter 3500 Dually
- AWD (2023-Up)
- 4x4 (2015–2022)
- Not compatible with 2500 or single rear wheel models
Shipping & Return
xShipping
We ship nationwide and internationally. Most in-stock items leave our shop within 1–3 business days. Made-to-order and oversized parts may require additional lead time; any special timing will be noted on the product page.
Order Processing
If an order is placed outside of our normal business hours (Monday–Friday), we will process it as soon as possible once our team is back in the shop during regular operating hours. Weekend orders will be handled the next business day.
Tracking & Delivery
- You'll receive a tracking email as soon as your order ships.
- We cannot ship to PO Boxes for oversized or freight items.
- Signature may be required for high-value shipments.
Freight & Oversize Items
- Large/oversized products (bumpers, racks, etc.) ship via LTL freight.
- Please inspect your delivery at arrival. Note any damage on the carrier’s paperwork and take photos before signing—this is required to file a claim.
- Residential freight includes curbside delivery; inside delivery/appointments may incur additional fees.
International Orders
- Duties, taxes, and import fees are the buyer’s responsibility and are not included at checkout.
- Some products may have export restrictions or carrier limits.
Order Changes & Cancellations
- Requests must be made within 24 hours of purchase when possible.
- Custom or built-to-order items may not be cancellable once production begins.
Returns & Exchanges
We want you stoked on your gear. Eligible items may be returned within 30 days of delivery for a refund or exchange.
Eligibility
- Items must be new, unused, uninstalled, and in original packaging with all hardware.
- Buyer is responsible for return shipping unless the return is due to our error or a confirmed defect.
- A restocking fee (typically 10–20%) may apply to non-defective returns to cover inspection, repackaging, and processing.
Non-Returnable Items
- Installed/used items, custom or made-to-order products, electrical/electronic components, clearance/“garage sale” items, and gift cards.
How to Start a Return
- Log in to your account and open the order, or contact us with your order number.
- We’ll issue return instructions and an RMA if approved. Returns without RMA may be refused.
- Pack securely; include all parts and paperwork. We recommend insured, trackable shipping.
Refunds
- Once received and inspected, approved refunds are issued to the original payment method within 3–5 business days.
- Original shipping charges are non-refundable (except in cases of our error or a confirmed defect).
Damaged, Defective, or Incorrect Items
- Please contact us within 7 days of delivery with photos of the product, packaging, and shipping label.
- For freight damage, ensure notes are made with the carrier at delivery and take photos before signing.
Warranty
Many products include a manufacturer warranty. We’re happy to help facilitate claims—reach out with your order number, photos, and a description of the issue.
Questions about shipping or returns? Get in touch—our team is here to help you get trail-ready.
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